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Bathroom Stalls Partitions » Resources » FAQ

Got a Question About Ordering Bathroom Stalls?

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Phone: (877) 296-8862Email: [email protected]

Fast Partitions

Where are you located?

While our offices are just outside of Nashville TN, we ship our bathroom partitions from Mentor Ohio, Phoenix Arizona, Chicago Illinois, and Atlanta Georgia depending on the manufacturer.

Do you install?

No, we are an online vendor who provides bathroom stalls and accessories with some of the fastest lead times and most competitive pricing in the industry. We recommend that you hire a plumbing contractor or general contractor for your installation. The installer needs to have experience drilling into concrete and tile work.

Do you know someone who installs?

We do not have anyone that works for Fast Partitions that does installation. In some instances we have relationships with contractors who have purchased from us previously, have shown us their work, and are willing to quote installations for our customers in certain geographic areas. As this list is constantly changing and for reasons of privacy, we do not publish their information but once you purchase from us, we will contact them and if they are available, we will then share their contact info with you. At that point, all work is based on negotiation between you and the installer. If you are a qualified installer and would be interested in taking on additional projects, we would be glad to talk with you. Please send us your contact info and pics of recent installations. We cannot guarantee future business but we are always looking for relationships with licensed contractors.

Ordering

Ordering Tip:

To keep up with your project or projects we use Quote numbers. Each project (not bathroom) should be done on a different quote and we will ask you for that quote number whenever you call. If you need to make changes to your project drawings, please do not create another quote - call us and let us modify that quote.

Payment Terms

Most customers choose to pay us with credit card or check. We do understand that large business sometimes require payment terms. If you're interested in a credit line with Fast Partitions, please contact your sales rep for a credit application.

Delivery & Pickups

What should I do when the partitions arrive?

We strongly encourage you to inspect the toilet partitions both on the outside and beneath the packaging for signs of damage before the delivery driver leaves. If there is minor damage, notate this on the delivery receipt and we will replace it at no charge. In the event the shipment is not in the original box, please refuse the shipment. Before installing, inventory all items against the packing list and take pictures of the hardware kits while they're still in the bags. For missing hardware claims, we will ask for these pictures as proof the item was missing prior to the installation. If you do misplace a hardware item, don't worry, we offer replacements at cost.

Why do you want me to do an inventory?

Inventory is very important as it safeguards you in the event something is missing. This provides clear evidence that a part never showed up. If you wait 6 months to install, who's to say someone didn't steal it or misplace it? Honest hardware policies help us keep our prices low.

Can I pick up the partitions?

Local pickup in either the Phoenix AZ or Mentor Ohio area is available with prior arrangements. Please call us if you are interested in local pickup.

Shipping

Do you offer overnight shipping?

While we do have an expedite option to ship your order a day sooner, we do not offer an overnight shipping option. Partitions are normally shipped freight from one of our manufacturing locations by any of several trucking companies we contract with. In some cases the final delivery is made by a local carrier they have a relationship with. While we do our best to see that your order gets to you in a timely fashion, we cannot control all the variables in the trucking industry. As a rule, we do not offer expedited shipping as it is cost prohibitive often exceeding the price of the partitions themselves.

Terms & Conditions

Terms & Conditions

There are many different things you can do when using our site, including finding information about toilet partitions and get a quote for pricing. When you share your information with us, for example by using our quote request form, we can make those services even better. As you use our services, we want to be 100% transparent in how we’re using information and the ways in which you can protect your privacy.

Acceptance of Contract Terms
The following forms a legal agreement between you, Fast Specialty LLC, DBA Fast Partitions. By using this site you are acknowledging that you have read, understood, and agree to be bound by these terms and all applicable laws and regulations. If you do not agree to these terms please do not use this site. The material provided on this site is protected by law, including, but not limited to, United States Copyright Law and international treaties. Any claim relating to the use of this site, its materials and any sales thereunder is governed by the laws of the state of Tennessee, without regard to conflict of laws rules and Tennessee will be the sole jurisdiction and venue for any litigation arising from the use of or orders made on the site. Fast Partitions is pleased to offer this website for the benefit of our customers and the general public. You are free to enjoy the site as much as you like. Your choice to visit our website or to take advantage of its features does not create an agency relationship between you and Fast Partitions. You are free to browse our site and use its features, and in doing so you are not acting on our behalf. To the extent Fast Partitions provides instructions on how to use or take advantage of any feature of the site, you are under no obligation to use or take advantage of that feature. The instructions Fast Partitions provides are intended solely to inform you how to take advantage of any such feature, should you in your sole discretion ultimately decide to do so.

Use Restrictions
The copyright to all materials provided on this site are held by Fast Partitions. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise without the prior written permission of Fast Partitions. Permission is granted only to legal residents of the United States who are over the age of thirteen (13) years to display, copy or distribute and download the materials on this site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these terms or conditions or upon the request of Fast Partitions. Upon termination you must immediately destroy any downloaded and printed materials. You also can not “mirror” any material contained on this site. Any unauthorized use of any material contained on this site may violate copyright laws, trademark laws, and various other regulations and statutes.

Trademarks
The trademarks, service marks and logos (the “Trademarks”) used and displayed on this site are registered and unregistered Trademarks of Fast Partitions and others. Nothing on this site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on this site without the written permission of the Trademark owner. Fast Partitions enforces its intellectual property rights to the fullest extent of the law. Fast Partitions prohibits use of our logo as a “hot” link to the Fast Partitions site unless establishment of such a link is approved in advance by Fast Partitions in writing.

Disclaimer Warranty
THIS WEBSITE AND THE INFORMATION PROVIDED HEREIN ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT POSSIBLE PURSUANT TO THE APPLICABLE LAW, FAST PARTITIONS DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS. FAST PARTITIONS DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE, VALIDITY, ACCURACY, OR RELIABILITY OF, OR THE RESULTS OF THE USE OF, OR OTHERWISE RESPECTING, THE MATERIALS OR PRODUCTS ON THIS SITE OR ANY SITES LINKED TO THIS SITE.

Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL CDF BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, HARM TO EQUIPMENT AND/OR PERSONAL INJURY OR DEATH, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE, EVEN IF FAST PARTITIONS OR A FAST PARTITIONS AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF MATERIALS FROM THIS SITE RESULT IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF ANY ITEM YOU ASSUME ANY COST THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Typographical Errors
In the event a product is listed at an incorrect price due to a typographical error, entry error or error in pricing information received from our suppliers, Fast Partitions shall have the right to refuse or cancel any orders placed for said product(s). Although your credit card or any other form of payment normally is not charged prior to shipping an order, if you have already been charged for the purchase and the order is canceled Fast Partitions will immediately issue a credit to your credit card account or other payment type in the amount of the incorrect price.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Fast Partitions reserves the right at any time after receipt of your order to accept or decline your order for any reason. Fast Partitions is a reseller to end-users in the United States only and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products purchased from Fast Partitions.

Sales Taxes
Fast Partitions withholds applicable sales tax for orders to be delivered to addresses within Tennessee. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other location.

General
The effective price is the price in effect at the time the order is placed. Prices are subject to change without notice. The buyer will be charged all sales tax or any other taxes in effect at the time the order is accepted within the state of TN, unless a copy of a current tax 
exemption is on file for the taxing jurisdiction to which the goods are shipped. Fast Partitions reserves the right to refuse orders. Fast Partitions also reserves the right to sell to anyone for any reason at the sole discretion of Fast Partitions.

Payments
Payment is due in full upon placement of the order. At the sole discretion of Fast Partitions management, Fast Partitions may allow a 50% deposit on orders requiring significant production, with the remaining balance due before shipment.

Quotes
Are based on market conditions and are subject to acceptance within 90 days of the date of the quotation. Quotations are subject to revisions or cancellations should conditions warrant.

Returns
No product may be returned to either the factory or a Fast Partitions Partner Center without prior written approval. Return goods authorization is available through the Fast Partitions Customer Service Department at their sole discretion. Fast Partitions reserves the right to refuse any return. Returns will not be accepted on small orders under $400, custom orders, and orders including colors that are not stocked. Material must be returned in original new condition with all protective plastic still intact and boxed within it’s original packaging. Material that has been installed, mishandled, cut, scratched or otherwise altered will not be accepted for return. Replacements and/or credit will be made only after a thorough investigation of the product. Any damage or misuse of the product other than freight handling damage will be repaired and charged accordingly. There will be a 35% handling and restocking charge invoked in connection with the return of any product. Freight charges are the 
responsibility of the returning party. Customers may elect to ship their return via their own provider or have the return freight arranged by Fast Partitions and deducted from the refund. Returns on partitions must be sent and processed at our Mentor Ohio facility regardless of the origination location. Collect shipments will not be accepted, unless agreed upon beforehand. Any request for credit or reorder of damaged materials, Fast Partitions must receive a copy of the freight bill with damage notation there on. With out this freight bill no credit or adjustment will be processed for the replacement order.

Delivery
Scheduled shipping dates are based on Fast Partitions best estimates, but are not guaranteed. Customs, supplier shortages and freight carriers can cause delays infrequent, but unpredictable delays. All shipments are F.O.B. Point of shipment. Title passes at the time of shipment. All freight claims are the responsibility of the 
purchaser. All shipments are “Back Of Truck” and additional freight services, such as lift gate, residential or expedited delivery are the financial responsibility of the customer if not paid for at the time of the order. Any charges not authorized by Fast Partitions will be invoiced to the customer.

Penalty Clauses
Fast Partitions will not accept orders with a penalty or late delivery provision without being advised of such clause when the order is placed and accepts such conditions in writing.

Order Cancellation & Change Orders
The following applies to any cancellation of part (or all) of an order, or any change to an order, after receipt by Fast Partitions. Revision charges will apply as follows: –Title and ownership of the product passes time of departure from our facility. Cancellations will not be accepted after the order has shipped. – If the in-stock material has been picked for loading but has not left our facility, the charge will be a restocking fee of 35% of net price of material being canceled, plus the order processing value. – If the material has not been picked, the charge will be the order processing value. – The order processing value for stock orders will be $100.00 per occurrence or 4% of the sale price, whichever is greater.. Order cancellations on custom, modified or fabricated orders (i.e. non-stock colors) are not accepted and will be charged at full quoted price, minus shipping expenses. Any revision to an order will result in the order shipping date being2 rescheduled.

Claims
Fast Partitions shall be notified immediately of any error or discrepancy, which may require remedial action. Claims must be made within 5 business days of delivery prior to unpacking and the installation of material, and will not be accepted after a complete or partial installation is attempted, as material cannot be resold. Fast Partitions shall deny any back charge unless it has received prior approval by Fast Partitions. Fast Partitions shall have the opportunity to itself perform, or have performed, any remedial action required to correct an error or 
discrepancy prior to any back charge being considered for approval. Should research show that a claim was in fact not the fault of Fast Partitions, customer shall pay for any and all expenses 
incurred in the performance of field inspections. Customer shall note any freight damage on the receiving tickets and shall be responsible for filling claims with the delivering carrier. 
Fast Partitions shall not be responsible but shall provide assistance making such claim. In the event of a claim, Fast Partitions is not responsible for any loss of time, labor, installation or other expenses incurred to remedy such claim.

Transmissions
Any material, information or idea you transmit to or post on this site by any means will be treated as non-confidential and non-proprietary, and may be disseminated or used by Fast Partitions or its affiliates for any purpose whatsoever. Notwithstanding the foregoing, all personal data provided to Fast Partitions will be handled in accordance with Fast Partitions’ Privacy Policy. You are prohibited from posting or transmitting to or from this site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic or profane material or any other material that could give rise to any civil or criminal liability under the law.

Children’s Online Policy
Fast Partitions is committed to the preservation of online privacy for all of its web site visitors, including children. Consistent with the Children’s Online Privacy Protection Act, we will not knowingly collect any personally identifiable information from children under the age of 13. Fast Partitions sells products intended for purchase by adults. If you make a purchase on www.fastpartitions.com, you are representing that you are an adult. If you are a child under the age of 13, you must ask your parent or guardian to assist you in using www.fastpartitions.com.

Term of Use Revisions
Fast Partitions may at any time revise these Terms of Use by updating this posting. By using this site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Use to which you are bound.

Privacy Policy

Privacy Policy

There are many different things you can do when using our site, including finding information about toilet partitions and get a quote for pricing. When you share your information with us, for example by using our quote request form, we can make those services even better. As you use our services, we want to be 100% transparent in how we’re using information and the ways in which you can protect your privacy.
  • Our Privacy Policy explains:
  • What information we collect and why we collect it.
  • How we use that information.
  • The choices we offer, including how to access and update information.
It is our goal to keep it as simple as possible, but if you’re not familiar with terms like cookies, IP addresses, pixel tags and browsers, please read more about these important terms first. Here at Fast Partitions we care about your privacy, whether you are a new to buying doors or are an existing Fast Partitions customer, do take the time to get to know our policies and how we work. If you have any questions contact please feel free to contact us.

Information we collect
We collect information to provide better services to all of our users – from adapting our website to your location or language, to allowing us to contact you regarding your quote or order. We collect information in two ways: Information you give us. For example, upon request of a quote or ordering any of our products, we’ll ask for personal information, like your name, email address, telephone number or credit card. In order to provide the best possible service, some information may be required. Information we get from your use of our services. We may collect information about how you use our site and services, like when you visit our website or use our forms. This information includes:

Device information
We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). Fast Partitions may associate your device identifiers or phone number with your Account.

Log information
When you use our services or view content provided by Fast Partitions, we may automatically collect and store certain information in server logs. This may include:
  • details of how you used our service, such as individual search queries looking for a specific door.
  • telephony log information like your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls.
  • Internet protocol address.
  • device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
  • cookies that may uniquely identify your browser or your Fast Partitions Account or Quote.
Location information
When you use our website, we may collect and use information about your actual location to tailor our services to your area such as GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.

Local storage
We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.

Cookies and anonymous identifiers
We use various technologies to collect and store information when you visit a Fast Partitions website, and this may include sending one or more cookies or anonymous identifiers to your device. We also use cookies and anonymous identifiers when you interact with our services for advertising using the AdSense advertising network.

How we use information we collect
We use the information we collect from all of our website to provide, maintain, protect and improve them, to develop new ones, and to protect Fast Partitions and our users. We also use collected information to offer you content tailored to your location. When you contact Fast Partitions, we may keep a record of your communication to help solve any issues you might be facing, or to tailor our products & services. At our discretion, we may use your email address or other contact information to follow up on any issues, quotes, or provide information on future sales or promotions. We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. For example, by saving your location or language information, we are able to have our services appear in the language you prefer, or show regional specific information. When showing you tailored ads, we will not associate a cookie or anonymous identifier with sensitive categories, such as those based on race, religion, or health. We may combine personal information from one service with information, including personal information, from other services – for example, if you submit a quote without a phone number, but call us at a later time, we will add your phone number to our records. We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Transparency and choice
Our customers have different privacy concerns. Our goal at Fast Partitions is to be clear about what information we collect, allowing you to make meaningful choices about how it is used. You may choose to set your browser to block all cookies, including cookies associated with our website, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled. For example, we may not remember your language preferences.

Information you share
Any information you choose to share with Fast Partitions will not be shared without your prior permission.

Accessing and updating your personal information
Whenever you use our services, we aim to provide you with access to edit personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. To update your personal information, we ask that you contact us and may require you to verify your identity before we can act on your request. We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for example, requests regarding information stored on backups). Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. Because we strive to maintain our website so that it protects information from accidental or malicious destruction, after you request us to delete your information, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Information we share
We do not share personal information with companies, organizations and individuals outside of Fast Partitions unless one of the following circumstances apply:

With your consent
We will share personal information with companies, organizations or individuals outside of Fast Partitions after attaining you consent to do so. We require opt-in consent for the sharing of any sensitive personal information. An example of this would include asking for an installation quote, we would share your information with the third party installer to contact you directly.

For external processing
We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

For legal reasons
We will share personal information with companies, organizations or individuals outside of Fast Partitions if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to: meet any applicable law, regulation, legal process or enforceable governmental request. enforce applicable Terms of Service, including investigation of potential violations. detect, prevent, or otherwise address fraud, security or technical issues. protect against harm to the rights, property or safety of CDF Distributors, our users or the public as required or permitted by law. We may share aggregated, non-personally identifiable information publicly and with our partners – like interactive agencies, marketers or consulting firms. For example, we may share statistical information about searches for particular products with our suppliers. If Fast Partitions is involved in a merger, acquisition or asset sale, we will continue to protect the confidentiality of any personal information and give affected users prior notice before information is transferred or becomes subject to a different privacy policy.

Information security
We work hard to protect Fast Partitions and our users information from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
  • We encrypt many of our services, particularly payment information using SSL.
  • We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
  • We restrict access to personal information to Fast Partitions employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Application
Our Privacy Policy applies to all of the services offered by Fast Partitions and its affiliates, including services offered on our other sites (such as shelterdoor.com), but excludes services that have separate privacy policies that do not incorporate this Privacy Policy. Our Privacy Policy does not apply to services offered by other companies or individuals, including our product manufacturers sites or sites linked to from our webpage. Our Privacy Policy also does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

Enforcement
We regularly review our compliance with our Privacy Policy. We also adhere to several self regulatory frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Changes
Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.
Bathroom Partitions & Commercial Restroom Partitions - Fast Partitions
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